FAQ

There aren’t too many FAQs at the moment, but as Digiback develops a user base, FAQs will be posted here. In the meantime, here are a few that I came across as I was developing the app.


Question

Why do my Facebook/Twitter/Tumblr counts not match the numbers I see on the social media sites themselves?

Answer

The social media statistic counts are initially updated when an image is loaded (which has previously been posted to a social media site). This means that if someone likes, retweets, etc, then the app will not recognize it automatically until you reload. That said, tap the “More” button on the statistics page, and you can manually reload the stats.


Question

Why does my camera screen go black?

Answer

This doesn’t happen too often, but if you iOS device runs out of memory while the camera is running, the screen can go black. To fix this on the fly, simply (a) remove all the filters using the “More” button on the camera screen, or (b) add a new filter to the stack. Basically, just change something with the filters…anything, and the camera screen will reload.